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American Academy

Authorize a Non-Legal Guardian for Pick-up

School Dismissal Manager (SDM) does not issue login credentials for non-legal guardians (grandparents, caretakers, older siblings). 
 
This may cause an issue if they are responsible for picking up your children in afternoon carpool because American Academy requires families to use the mobile app for check-in during afternoon carpool.
 
Non-legal guardians will be required to either use the mobile app when checking into carpool OR they will be directed to park and provide proper identification to the Front Office staff to sign your child out.  Option #1 is preferred for both you and our staff.

American Academy is instructing parents/guardians of students to share their SDM login credentials with any other non-legal guardians who you authorize to pick up your student(s) after school. By you giving them your login credentials, you are authorizing them to pick up your children and act as "you" on your behalf during afternoon carpool.   AA parents should ask the non-legal guardian to install the SDM app on a smartphone and then log into the app using the parent’s login credentials. 

We are aware that this workaround is not ideal!  Sharing credentials is not a practice American Academy advocates. This particular circumstance is comparable to an AA parent giving another non-AA adult a carpool ID card.  If you would no longer like to authorize this person, simply change your SDM password and they will no longer be able to login to the mobile app.
 
Steps to setup a Non-Legal Guardian for pickup in SDM
  1. Set the dismissal option to CARPOOL (daily, recurring, weekday default)

  2. If you are using a browser on a computer and the option is currently set to Carpool, select a different Dismissal option and then select Carpool.  This will trigger the system to display a field to select a family name.  THIS STEP DOES NOT APPLY IF MAKING THE CHANGE USING THE MOBILE APP!

  3. In the Search Field, type your Last Name.  Select PARENT OF [child name].  If you have multiple children, it does not matter which child name you pick as long as it says Parent Of.   This will authorize anyone logged into the SDM mobile app using your credentials to see the Check-In button during carpool.

    DO NOT TYPE INTHE NAME OF THE PERSON PICKING UP THE STUDENT(S).  THIS WILL PREVENT THEM FROM SEEING THE CHECK-IN BUTTON WHEN LOGGED INTO THE SDM APP WITH YOUR LOGIN CREDENTIALS.

  4. Instruct the non-legal guardian to install the SDM app on their smartphone and log into the app using the parent’s login credentials.
Feel free to contact us or stop by the Front Office if you have any questions or need assistance.